TERMS AND POLICIES

 

TERMS AND POLICIES

RETURN POLICY


Not 100% in love with your purchase? Returning is easy!


Make a return authorization request by emailing customercare@danoofficial.com


Within 30 days of the shipping date, you can receive a refund to the original method of payment. Within 40 days of the shipping date, you are eligible to receive store credit. After 40 days of the shipping date we will no longer accept returns.


For all returns:

Products must not be worn, washed or damaged and all original tags but be attached


We reserve the right to refuse a return request if the product does not meet the original conditions they came in.


Please also note that DANO does not cover the return shipping costs.


PRIVACY POLICY


This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from danoofficial.com


Please note, by using DANO’s website you are consenting to the collection of information online at www.danoofficial.com in accordance with our privacy policy. We reserve the right to change our privacy policy at any time without prior notice. We will notify our customer, of any significant changes by posting an updated version of the policy on our website.


INFORMATION WE COLLECT


When you make a purchase, we require information such as your name, email address, contact number, billing and delivery address and payment details to fulfil the order and deliver it to you.


None of the information provided will be sold to any third party we are engaged with. We will not disclose your details to any third parties without your prior consent. For instance, you have provided us with consent when you subscribe to our email newsletter and we engage a third party platform or provider to send you emails, or when you allow notifications from us for marketing purposes and we send you these notifications via a third party provider.

We will not disclose your details to third parties without consent except in the following circumstances:

  • For delivery purposes
  • If necessary to comply with applicable laws, investigations, or legal proceedings where DANO is obliged to disclose your information

We also will collect anonymous information, or information that does not identify you individually. Whenever you interact with our website, we collect information such as your IP address, location and browser information each time you visit DANOofficial.com. Anonymous information is used to help make your site better and more catered to our visitors.



HOW DO WE USE YOUR PERSONAL INFORMATION?


We use the order information that we collect generally to fulfill any orders placed through the site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).


Additionally, we use this Order Information to:

- Communicate with you

- When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.


USE OF COOKIES

We use “Cookies”, or files stored on your computer’s hard drive by your browser, to identify you and measure your on-site behavior for the purposes of marketing. Most browsers accept cookies automatically but allow you to disable them at any time.

 


TERMS OF USE


Please read these terms of use carefully before using the danoofficial.com website. Terms of use are a binding contract that governs use of the danooffical.com website, limits liability of DANO and other persons, specifies the jurisdiction for resolution of disputes, and contains other important provisions. Before you place an order, please carefully read these Terms of use and our Privacy Policy.



  1. AGREEMENT TO TERMS OF USE

This website is operated by DANO. Throughout the site, the terms “we”, “us” and “our” refer to DANO. DANO offers this website, including all information, and products available from this site to you, the customer, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.


By visiting our site and/ or purchasing from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”), including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms of Service apply to all users of the site, including without limitation users who are browsers, vendors, customers, merchants, and/ or contributors of content.


Please read these Terms of Service carefully before accessing or using our website. By accessing or using any part of the site, you agree to be bound by these Terms of Service. If you do not agree to all the terms and conditions of this agreement, then you may not access the website or use any services. If these Terms of Service are considered an offer, acceptance is expressly limited to these Terms of Service.


  1. CHANGED TO TERMS OF USE

DANO has the right to amend, remove or vary these Terms at any time without notice. You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change or replace any part of these Terms of Service by posting updates and/or changes to our website. It is your responsibility to check this page periodically for changes. Your continued use of or access to the website following the posting of any changes constitutes acceptance of those changes.


  1. INTELLECTUAL PROPERTIES

All information and content (including text, artwork, and images) made available to customers through our website remain the property of DANO. Customers are not permitted to reproduce or publish content from DANO is any way other than what is permitted under these terms or with written consent expressed by DANO. Such consent may be withheld by DANO at our absolute discretion.


  1. TERMS OF SALES

5.1 Our Site will guide you of the steps needed to complete your purchase and placing your order. We strongly recommend you to check all the details of your order before placing your purchase as we cannot guarantee that we will be able to amend your details afterwards. You must be at least 16 years of age and ensure that all the details you provide to us are accurate.


5.2 DANO reserves the right to accept or reject an order for any reason at any time. When placing an order, the customer confirms that all details that are provided to DANO are true and accurate, that the customer is an authorized user of the credit or debit card used to place the Order and that there are sufficient funds to cover the cost of the Goods.


5.3 The Customer also acknowledges that all Orders through the Website are with respect to goods intended for personal and domestic use only and non-commercial use.


5.4 DANO retains the right to refuse any purchase request made by you for legitimate grounds (ex. Item is out of stock or payment not processed).


5.5 Product availability- All orders for products are subject to availability and, in the event of products no longer being in stock, we reserve the right to give you information about substitute products which you can order. If you do not wish to order such substitute products, we will refund any money that you might have paid in respect thereof.


  1. PRICING AND PAYMENTS

6.1 When purchasing our pieces, DANO offers various payment methods to accommodate your customers. Please note we do not accept cash or cheques. You will be able to find all the payment methods available for your country during the checkout process.


6.2 All payments are subject to authorization by payment service providers and validation checks. If your provider refuses to authorize payment, the order will be cancelled and you will be notified via email.


6.3 DANO is not liable for any bank of transfer charges.


6.4 The customer should not be engaged in any fraudulent conduct or contravened any law when purchasing products.


6.5 All prices states are exclusive of delivery, shipping charges and goods and services tax (‘GST’)


6.6 DANO reserves the right to change or update any information at any time without notice or warning  (ex. Price errors).


7.SHIPPING AND DELIVERY


Delivery options are based on the location of the customer. The amount of the delivery fee will depend on the delivery option you decide to choose. You will be able to find all the delivery methods available for your country during the checkout process.


7.1 The customer is solely responsible for any error of delivery due to a lack of information or error on the delivery address while placing the order.


7.2 Delivery times are estimates and our carriers will try their best to ensure that your items are delivered at the estimated delivery time, however there may be unforeseen delay. Contact our customer service (customercare@danoofficial.com) if you have not received your products or have any concerns with delivery.


7.3 We will dispatch all orders 1-2 business days after purchased order. Please note we do not delivery on weekends or holidays.


7.4 Due to high seasons, availability of products or other unexpected events, dispatch time may be subject to delay.


  1. RETURNS

For all products in their original, unworn condition with hand tags, returns may be accepted within 30 days of the shipping date. Within 40 days of the shipping date, you are eligible to receive store credit. After 40 days of the shipping date we will no longer accept returns.


  1. PROHIBITED USES

In addition to other prohibitions as set forth in the Terms of Service, you are prohibited from using the site or its content: (a) for any unlawful purpose; (b) to solicit others to perform or participate in any unlawful acts; (c) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (d) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability; (f) to submit false or misleading information; (g) to upload or transmit viruses or any other type of malicious code that will or may be used in any way that will affect the functionality or operation of the Service or of any related website, other websites, or the Internet; (h) to collect or track the personal information of others; (i) to spam, phish, pharm, pretext, spider, crawl, or scrape; (j) for any obscene or immoral purpose; or (k) to interfere with or circumvent the security features of the Service or any related website, other websites, or the Internet. We reserve the right to terminate your use of the Service or any related website for violating any of the prohibited uses.


  1. DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

10.1 We do not guarantee, represent or warrant that your use of our service will be uninterrupted, timely, secure or error-free. We do not warrant that the results that may be obtained from the use of the service will be accurate or reliable.


10.2 You agree that from time to time we may remove the service for indefinite periods of time or cancel the service at any time, without notice to you.

10.3 You expressly agree that your use of, or inability to use, the service is at your sole risk. The products delivered to you through danoofficial.com 'as is' and 'as available' for your use, without any representation, warranties or conditions of any kind, either express or implied, including all implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.


In no case shall DANO, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers or licensors be liable for any injury, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, without limitation lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based in contract, tort (including negligence), strict liability or otherwise, arising from your use of any of the service or any products procured using the service, or for any other claim related in any way to your use of the service or any product, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available via the service, even if advised of their possibility. Because some states or jurisdictions do not allow the exclusion or the limitation of liability for consequential or incidental damages, in such states or jurisdictions, our liability shall be limited to the maximum extent permitted by law.


  1. SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions.


  1. TERMINATION

The obligations and liabilities of the parties incurred prior to the termination date shall survive the termination of this agreement for all purposes.

These Terms of Service are effective unless and until terminated by either you or us. You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services, or when you cease using our site.

If in our sole judgment you fail, or we suspect that you have failed, to comply with any term or provision of these Terms of Service, we also may terminate this agreement at any time without notice and you will remain liable for all amounts due up to and including the date of termination; and/or accordingly may deny you access to our Services (or any part thereof).


  1. GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Canada.



CONTACTING US


If you have any questions or concerns about our privacy policy or terms of use, you can contact us via email at customercare@danoofficial.com.